FAQ

Frequently Asked Questions – CanSkate & Pre-CanSkate

My skater wants to learn figure skating. What program should I register them for?

Please register your skater for Pre-CanSkate and/or CanSkate, depending on their age. Pre-CanSkate is meant for skaters aged 3 or 4 on the first class. CanSkate is meant for skaters aged 5 on the first class. There are six levels in the CanSkate program that skaters will work through which will teach them the basics necessary to pursue any ice sport, including figure skating. You may register them here.

I would like my CanSkate/Pre-CanSkate to have private lessons. How can I have private lessons?

If you feel your skater needs a little more one-on-one attention, you can arrange private lessons with a coach at an additional cost to you. Skaters can have a 15 minute private lesson during the warm up on any CanSkate session, then join their group as usual. At Rosemount, skaters may also choose to have a private lesson during the 30 mins private lesson time after their regular CanSkate session has finished. All coaches are independent contractors so they make their own schedule and fees. Please contact them directly for their availability and fee structure. We recommend watching your skater’s session and see which coach(es) you/your skater likes. The office cannot schedule your private lessons for you. Please speak to coaches while they are off the ice, do not interrupt their lessons.

Skaters must be registered for the session and season on which they would like private lessons. For example, if a skater skates during the 6 PM CanSkate session for the Fall season and would like to continue to have private lessons for the Winter season, they must register for the Friday 6 PM CanSkate session for the Winter.

Do you offer adult learn to skate classes?

Unfortunately, no, we do not offer adult learn to skate classes.

Do you offer parent & tot classes?

Unfortunately, no, we do not offer parent & tot classes.

I’ve registered my skater for CanSkate/Pre-CanSkate. What equipment do I need?

You will need a warm jacket, warm pants (snow/slush pants are recommended for beginner skaters), mittens/gloves, skates and a CSA approved hockey helmet. Bike helmets, ski helmets or multi-purpose helmets are not allowed. Your skater will not be allowed to skate without the proper equipment. Refunds/credits or make-up classes are not given for failure to have the proper equipment.

Do you provide equipment?

No, you must purchase this equipment. We recommend National Sports, Sport Chek or The Figure Skating Boutique.

My skater will miss a class. Do you offer make-up classes?

No, we do not offer make-up classes under any circumstances.

What is your credit/refund policy?

Refunds/credit can be given until the 3rd class of the session within the season. After the 3rd class, refunds/credits can only be given with a doctor’s note. Please note all refunds will be less the number of classes run, less a $50 administrative fee and less the non-refundable Skate Canada membership fee.

What is the cost of your CanSkate/Pre-CanSkate classes?

The cost for the CanSkate/Pre-CanSkate classes will vary depending on the numbers of classes due to holidays, planned cancellations etc. Please check our online store for the most up-to-date information.

What is your pro-rating policy?

Pro-rating is not available until after the 3rd class of the desired day within the season has run. Please check our online store for the most up-to-date information.

I see that registration is closed. Can I still register?

No, we close registration to allow time for the office to do all the necessary paperwork. If you have missed the registration deadline, we often re-open registration throughout the season. Please check our online store for the most up-to-date information.

Can I come and register in person?

No, all registration is online. Please check our online store for the most up-to-date information.

My skater will become of age for CanSkate/Pre-CanSkate in the middle of the season. What class should I register them for?

Please register your skater for the class that is appropriate to their age on their first class. Skaters are assessed every time they are on the ice so if the coach(es) feel your skater should move up early, they will do so.

My skater has never skated before. What class should I register them for?

Please register your skater for Pre-CanSkate and/or CanSkate, depending on their age. Pre-CanSkate is meant for skaters aged 3 or 4 on the first class. CanSkate is meant for skaters aged 5 on the first class. There are six levels in the CanSkate program that skaters will work through which will teach them the basics necessary to pursue any ice sport, including figure skating. You may register them here.

My skater has skating experience. What class should I register them for?

Please register your skater for Pre-CanSkate and/or CanSkate, depending on their age. Pre-CanSkate is meant for skaters aged 3 or 4 on the first class. CanSkate is meant for skaters aged 5 on the first class. There are six levels in the CanSkate program that skaters will work through which will teach them the basics necessary to pursue any ice sport. Skaters are assessed on their first class, so they will be placed into the appropriate level according to their skating ability. Please register them here. 

What happens after my skater has completed the CanSkate program?

If your skater wishes to pursue figure skating, they will go into our STAR 1 program. There are no group lessons included in this program, all lessons are private lessons. There are 2 fees associated with this level. First there is the cost for the ice usage, paid directly to TFSC. Second, there is the cost for your private lessons, arranged with and paid directly to your coach. Private lessons may be one-on-one, semi-private or small group lessons, whatever you arrange with your coach. All our coaches are independent contractors so they make their own schedules and fees. The office cannot recommend coaches due to conflict of interest. We recommend speaking to a coach your skater likes to arrange lessons. Our list of coaches can be found on “Our Coaches” page.

How long does it take to finish the CanSkate program?

The time in which your skater will take to finish the program will vary depending on their age, their natural skating ability, and how many times per week they skate. If you feel your skater needs a little more one-on-one attention, you may arrange private lessons with any of our CanSkate coaches at an additional cost to you. Information regarding private lessons may be found further up on this page.

What will my skater learn in the CanSkate program? 

There are six levels in the CanSkate program which skaters will work their way through. They will learn the basics necessary to pursue any ice sport, including figure skating.

How many times per week should I register my skater for?

This is up to you, however we do recommend skaters skate more than once per week for faster progression through the CanSkate program.

What level should I register my skater for?

There is no level-specific registration for Pre-CanSkate/CanSkate. If your skater has skated with us before, we have their level progression on file and will be placed into the appropriate group according to their level. If your skater is new to TFSC, they will be assessed on their first class and will be placed into the appropriate level according to their skating ability.

Do you offer Powerskating classes?

No, unfortunately, we do not offer any Powerskating classes.

My skater plays hockey, what class should I register them for?

Please register your skater for Pre-CanSkate and/or CanSkate, depending on their age. Pre-CanSkate is meant for skaters aged 3 or 4 on the first class. CanSkate is meant for skaters aged 5 on the first class. There are six levels in the CanSkate program that skaters will work through 6 levels of the CanSkate program, which will teach them the basics necessary to pursue any ice sport. Skaters are assessed on their first class, so they will be placed into the appropriate level according to their skating ability. Please register them here. 

What is the Skate Canada membership fee? How long is it valid for?

The Skater Canada membership fee is a yearly mandatory insurance fee that all skaters must pay. You cannot skate at TFSC without paying for the Skate Canada membership fee. It is valid from September 1-August 31 of every year. It is not eligible for pro-rating.

I paid for the Skate Canada membership fee last year. Why do I need to pay it again?

All skaters must pay for their Skate Canada membership fee every year as the membership expires August 31 of every year.

Can I switch my skater’s class?

If you would like to switch your skater’s class before the main registration deadline, you may do so free of charge. After the main registration deadline, a $20 administrative fee will apply. This fee will be added to your account online and must be paid online before any changes can be made. Please contact us at thornhillfsc@gmail.com to request a change in session. Changes can only be made if there is room on the session you would like to switch to.

Do you offer any discounts?

Yes. We offer sibling discounts, early bird discounts, multiple session discounts and multiple season discounts. Please check our online store for the most up-to-date information. Please note that all purchases must be made at the same time for discounts to apply. Future purchases will not be taken into account.

The class I want to register for is full. How does the waiting list work?

You may add your skater to the waiting list if a class is full. The City of Markham and/or the City of Vaughan set maximum capacities for their ice surfaces for health and safety reasons. We cannot add more spots without putting our ice contracts at risk. If spots becomes available all skaters on the waiting list will be notified via Amilia and the open spots will be first-come, first-serve.

How does the Pre-CanSkate/CanSkate session work?

Skaters should arrive 10-15 minutes before their session to get ready. All skaters will be greeted at the door for their session. For the CanSkate session, there is a 15 minute warm-up where skaters will skate around the rink following the instructions called out by the coaches. After the 15 minute warm-up, skaters will go to their groups according to the coloured star on their name tag for their 30 minute group lesson. The session will conclude with a 5-minute cool-down where skaters will follow the instructions called out by the coaches. For the Pre-CanSkate session, skaters will have a 30 minute group lesson with their coach(es). Skaters will be divided into group according to their skating ability on the ice.

I see a coloured star on my skater’s name tag. What does that mean?

Skaters are divided into groups according to their skating ability. The coloured star is for grouping purposes only and is not necessarily representative of the level they are working on. If you would like more information regarding what level your skater is working on, please speak with the CanSkate Coordinator.